Returns:
KiDAVELii does not accept returns.
Exchanges:
If you are not fully satisfied with any items you have purchased via KiDAVELii, you may exchange items within 14 days from delivery.
If you would like to make an exchange please contact us via email at [email protected] with your order number, contact details and the reasons for the exchange.
Please use an appropriate tracked delivery service to ensure items are safely received. KiDAVELii are not responsible for items going missing.
All items must be in a brand new condition showing no signs of usage with original packaging.
Dust bags and other packaging are considered as part of items therefore, please ensure these are returned. Items returned without these will not be accepted.
Shoes must be tried on indoors.
No exchanges or returns on sale items or made to order items.
Faulty Items:
KiDAVELii have a high level of quality control and will not under any circumstances dispatch items that do not meet an expected level of quality. KiDAVELii are not liable to damage within transit.
Please email [email protected] if you have any queries.